Ruckus Wireless End User WatchDog Premium Support - 3 Year Extended Service

Ruckus Wireless End User WatchDog Premium Support - 3 Year Extended Service

24 x 7 Next Business Day - Carry-in - Exchange - Electronic and Physical Service

  • Gives you complete peace of mind and confidence in your results
  • Features Phone Support service that helps you handle any mishaps
  • An easy method for getting your in-warranty products up and running
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FREE ELECTRONIC DELIVERY

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Ruckus Wireless End User WatchDog Premium Support - 3 Year Extended Service

Ruckus Wireless Service 801-3050-3000

About the Ruckus Wireless End User WatchDog Premium Support - 3 Year Extended Service

Ruckus Wireless offers quality, knowledgeable, responsive worldwide technical support for its Smart Wi-Fi systems.

Ruckus Wireless offers two support plans: End User WatchDog Premium Support and
WatchDog AP Advanced Hardware Replacement. These plans augment the Limited Lifetime Warranty included with most Ruckus Wireless ZoneFlex products.

Resellers and distributors can offer these support services to their customers, drawing directly on the highly qualified resources of Ruckus Wireless.
Technical Specifications of the Ruckus Wireless End User WatchDog Premium Support - 3 Year Extended Service

General Information

Manufacturer Broadcom Corporation
Manufacturer Part Number 801-3050-3000
Manufacturer Website Address https://www.broadcom.com
Brand Name Ruckus Wireless
Service Name End User WatchDog Premium Support - Extended Service
Product Type Service

Service Information

Service Main Type Exchange
Service Sub Type Electronic and Physical
Service Description 24x7xNext Business Day
Service Details
  • WatchDog Premium Support customers may receive a controller replacement unit in advance of return shipment
  • All returns must be authorized and assigned RMA numbers in advance by a Ruckus Technical Support Engineer
  • Premium Support customers must ship failed unit(s) to Ruckus within 15 calendar days from the date of receipt of replacement product
  • Ruckus reserves the right to bill for units not shipped within this time
  • The replacement unit may be either refurbished or new, at the option of Ruckus
Provided Support
  • Phone Support
  • Email Support
  • Web Support
  • Live Chat
  • Software Update
  • Debugging
  • Software Maintenance
  • Software Upgrade
  • Replacement
Service Availability
  • 24 x 7 Phone Support
  • 24 x 7 Email Support
  • 24 x 7 Web Support
Service Response Time Next Business Day - Replacement
Service Location Carry-in
Service Duration 3 Year
Product Supported Ruckus ZoneDirector 3050 Wireless Controller

Compatibility

Ruckus ZoneDirector 3050 Wireless Controller
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Ruckus Wireless End User WatchDog Premium Support - 3 Year Extended Service - 24 x 7 Next Business Day - Carry-in - Exchange - Electronic and Physical Service

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Ruckus Wireless End User WatchDog Premium Support - 3 Year Extended Service - 24 x 7 Next Business Day - Carry-in - Exchange - Electronic and Physical Service

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