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Home > Customer Service > Warranty Registration & Claim

Registering For A Warranty

After you purchase a CPS warranty, you will receive an email with the info and warranty number you need to register your warranty.

You can register your warranty either:

 

How To File A Warranty Claim?

file a claim

1. Filing a CPS Warranty Claim is easy. You can file your claim either:

  • By logging in to your account at https://www.cpscentral.com/. Select the membership you would like to file a claim for. Choose the “File a Claim” link from the Quick Links menu.
  • Call CPS Warranty Customer Service at (800) 905–0443 option 1 followed by option 2 for assistance with your claim.
claim review


2. Claim review & service instructions

CPS will review your claim request and send you service instructions via email within 24-72 hours. The claims department will review the problem(s) you've described with your unit and respond with instructions on proceeding with your claim.

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3. Sending your product

Carefully follow the service instructions sent to you. Make sure to package your unit securely so that it arrives at the service facility safely. Your unit arriving safely is a top priority and we stress the importance of taking extra precaution to make sure everything is packaged securely.

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4. Product Inspection

Once received by the authorized servicing facility, the package contents is inspected and recorded. Your unit is routed to a qualified service technician for examination and problem duplication.

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5. Product testing, repair and return

The product then goes through a comprehensive repair and testing process. After successfully finalizing in-depth quality control testing, we return your unit to you fully repaired!