NETWORK

Can it support Wifi?

Yes, it supports 2.4 ghz wifi. 5 ghz wifi, however, is not supported. Instructions on how to exit to the Android settings can be found in our Quick Start Guide.

Does it have LAN connectivity?

Yes, it can be plugged in to LAN.

Does it use the network to do face recognition?

No, the faces are stored on the local system.

How do you set the Wifi password?

Attach a mouse, right click 3 times, then enter your password and it will exit

to the Android desktop. Next, click Settings > Network > Join the Network

Is it SIM Card capable - LTE?

You would need to introduce an external 4G router such as Cradlepoint.

If I have two devices how are the faces shared between devices?

This is done through MzeroManage, Meridian’s remote management software. Using MzeroManage, kiosk administrators are able to upload and edit a list of employees and their pictures.

How are the units managed?

Accessible from any computer connected to the internet, kiosk administrators can utilize Meridian’s remote management software, MzeroManage to remotely manage all of their Personnel Management Kiosks from one central location.

How does the infrastructure work?

There are two infrastructure possibilities for MzeroManage—hosted and on premises. In both cases, the device makes a TCP connection and HTTPS connections to Meridian’s endpoint server where the data is collected and managed. The TCP port is 3000 outbound, and HTTPS port is is 443 outbound. In the on-premise version the data stays within your home environment. Meridian will provide you a VM (virtual machine in OVF format) which is available for purchase in perpetual license (support is 20% annually) or the hosted version is a SaaS license.

ACCURACY

What is the temperature variance?

For the most part, the variance is +/- 0.9° F. These devices shouldn’t be used to make a medical diagnosis.

What is the accuracy of the thermal imaging camera?

The 1:1 comparison recognition rate is more than 99.7%, the 1:N comparison recognition rate is more than 97.7% @ 0.1% misrecognition rate, and the live detection accuracy rate is 98.3% @ 0.1% misrejectionrate. Face recognition pass speed is less than 1 second. The Personnel Management Kiosk supports accurate face recognition and comparison while wearing mask.

BUILDING ACCESS

Can it connect to my building security?

It depends. The Personnel Management Kiosk supports MiFare a lesser used access card type in North America. At the bottom of the unit it has what is called a weigand pigtail connector that will connect to many security & door access systems. HID Prox (most common) isn’t supported.

Can it open a door?

Yes, there is a "Dry Contact Relay" which closes a circuit which can trigger a door or a gate. This is seperate from the building security (wiegand pigtail) referenced above.

How does the card and face work together?

The system supports MiFare cards and can be combined with face recognition and temperature verification.

Who is allowed through?

There are two modes—Stranger Mode where anyone with normal temperature can pass, and a Recognition Mode where it will only allow recognized employees to pass through. Stranger Mode can also recognize employees but anyone can pass, provided they don’t have a fever.

Is it HID Prox compatible?

Support for HID Prox will be available in future releases.

Does the system support Proxypoint Plus (HID card readers)?

No. The device comes with an optional integrated contactless reader with specific media support. The similarities between Proxypoint and the integrated readers are MiFare Supported: MifareS50, MifareS70, FM11RF08 series card, and the physical card number of protocol compliant ISO/IEC14443A. Differences are that the ProxyPoint Plus has that the optional contactless reader option doesn’t support clock interface, ProxCard/ISOPrx/DuoProx/MicroProx/ProcCard Plus. Additionally media is limited to under 34 bits. In order to support MiFare you need to request this feature at time of Ordering as this is an Optional Add on where the default option is no reader.

If someone scans red, will it lock down all card access to the building?

Not at this time, it will just will deny access to the door.

OPERATING ENVIRONMENT

Can it work outside?

The Personnel Management Kiosk is not designed for outdoor use. Direct sunlight, however, would majorly impact performance.

My factory is very hot in the summer does this impact performance?

The Personnel Management Kiosk arrives in a calibrated state from the factory. If needed, kiosk administrators can adjust the temperature compensation value of the device. We suggest calibrating your device once a month or more frequently if you have fluctuations in your ambient temperature of more than 2°C (5.6°F).

MAINTENANCE

Do these devices need to be serviced at all?

We recommend the temperature sensor be verified periodically. If needed, kiosk administrators can adjust the temperature compensation value of the device. We suggest calibrating your device once a month or more frequently if you have fluctuations in your ambient temperature of more than 2°C (5.6°F).

COMPLIANCE

Is it FDA compliant?

This device is not FDA-cleared or approved. This temperature device should not be solely or primarily relied upon to diagnose or exclude a diagnosis of

COVID-19, or any other disease or health condition. Elevated body temperature in the context of use should be confirmed with secondary evaluation methods, such as a non-contact infrared thermometer or clinical grade contact thermometer.

Is it HIPAA compliant?

The Personnel Management Solution has not been validated against HIPAA. The Personally Identifiable information is Guests: Picture (if enabled) + temperature

+ time. For Recognition mode: Picture + Employee Number + Temperature Reading + Employee Name + Time of entry. The intent of the access kiosk is for building access / security, it’s not intended to be used for patient diagnosis.

Similarly, it does not manage or create EHR System, it only records access granted events, date and time of people with a nominal temperature. Face recognition would recognize known people, but only if they had been setup with an employee ID, name, and photo for face recognition in advance. If there is no face database no name, just an entry time and a temperature. This would be the same amount of information as you would get from a security camera or door access system.

Is it FCC compliant?

Yes, the applicable standard is ANSI C63.4- 2014 (Information Technology Equipment). It has been assigned against CISPR PUB. 222, FCC Part 15 Subpart B and has the FCC mark. TAF testing laboratory 1439. Attestation of conformity is available on request.

Is the unit CE approved?

Yes. Directive(s) REDS 2014/53/EU, Attestation number 2003118. Applicable standards ETSI EN 300 328 V2.1.1 (2016); EN 62311:2008; ETSI EN 301 489-1 V2.1.1 (2017); ETSI EN 301 489-17 V3.1.1. Attestation of conformity is available

on request.

What certifications does it have?

The device has FCC and CE certifications.

SOC 2 compliant?

If you leverage Meridian's central management server, Meridian's hosting facility is SOC 1 & 2 Compliant. This would include data once at rest.

Is there a setting that does not store the temperatures?

For clients with version 2.0.0.25 and an MzeroManage subscription there is a setting for Record Temperature Values that you can disable, which will log a FAIL/PASS instead of the temperature on the kiosk’s screen and in the MzeroManage server. This configuratino setting is currently not available on the kiosk side for non-MzeroManage subscribers but a local setting will be available in the next generally available release.. For non-subscribers, The kiosk will record the temperature and time of all who were approved but these would only be for nominal temperatures. On the MzeroManage side, if this is required, we can add additional code to opt-out of storage of this data. Only 1GB of scan history is retained on the device.

Is it UL Certified?

We are discussing adding a ULc power brick (the only source of power) to the device, the one it comes with by default is just CE only.

Where do we send it to be

re-calibrated or certified? Is there on-site service?

If needed, kiosk administrators can adjust the temperature compensation value of the device. To do so, navigate to Settings Screen > Temperature Detection Settings > Compensation temperature. The default value is 0.3 + for normal conditions.

COMPLIANCE CONT.

Can you set up the kiosk so that it automatically backs up to the server?

When the next version of MzeroManage is released, it will have an online editing option for MzeroManage, where data is centralized and propagates for all your devices.

Is it NDAA compliant on thermal chip?

The technology used in this product is not sourced from any of the companies defined in FAC Number 2020-05/03-30-2020 part 4 subpart 4.21 Section 4.2101 pertaining to Subpart 4.21 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

OPERATION

Can it notify when someone has a fever?

Currently it has a red LED that blinks at the top with a message about denying access. With MzeroManage, an email can be sent to the kiosk administrator to notify them of the high temperature scan.

Does it save a picture of the employee?

Yes, this cannot be disabled. It will be saved to the CF card.

Does it save a picture of a stranger?

By default, saving pictures of the strangers is off in Settings > Temperature Detection Settings > Stranger Record OFF

How does it handle facial recognition?

It stores a photo of the face in a database, uses infrared technology to illuminate the face, and does analysis on the facial features. In addition to recognizing the features it also needs to be a valid temperature so it must be a “living body”.

What do the LED indicator lights do?

The LED light on the head unit lights up green for a person who passes the facial recognition and temperature check. Alternatively, it lights up red for a stranger or high temperature subject. The LED on the base of applicable models lights up green for a person who passes the facial recognition and temperature check.

Is this able to serve as a clock in, clock out function?

Yes, with Mzero Manage. Each time you scan at a specific kiosk the kiosk ID and time is logged. If face recognition is used then you also have the employee ID. If you have a different kiosk at the entry and another kiosk at the exit you can calculate the entry and exit times as the working hours (clock in clock out) and the difference between those two. A specific report would have to be developed on MzeroManage to relate timestamps between in kiosks and out kiosks. We might have to have a naming convention for the terminal IDs so we can denote which is exit and which one is entry in Manage. Anyone who forgets to clock out will be automatically clocked out at midnight and that would have to be reconciled at a later date.

Is the kiosk able to record people that are

turned away?

Yes.

Is the temperature reading displayable on

the screen?

Yes, it is displayed on the screen, you cannot turn it off.

Will it hold multiple profiles per

person—beard, glasses, no glasses, etc?

It currently holds one photo per person.