Netgear ProSupport OnCall - 5 Year MFG Part #: PMB0351-10000S COLAMCO Part #: 2-10506737 UPC #: 606449082296 ( reviews) (write a review) Netgear ProSupport OnCall - 5 Year 24 x 7 Next Business Day - Replacement - Electronic and Physical Service Provides reliable support to resolve all your technical issues Features Phone Support service that helps you handle any mishaps Electronic Delivery ? FREE ELECTRONIC DELIVERY SORRY this product is not currently available. () Save % Click For Price ? QTY COLAMCO is an authorized Netgear dealer. Add to Cart +Add to Wishlist ? Close x Stock Notification Notify me when this item comes back in stock Please note that popular items often become available in small quantities and can sell out again quickly. Where would you like us to send the notification email? Also sign up for our newsletter to receive emails containing deals, coupons, and more. Netgear ProSupport OnCall - 5 Year Overview Technical Specs Compatibility Ratings & Reviews Questions & Answers About the Netgear ProSupport OnCall - 5 Year OnCall 24x7 Tech SupportNETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution. OnCall 24x7 Tech Support contract purchases are non-refundable. Technical Specifications of the Netgear ProSupport OnCall - 5 Year General Information Manufacturer Netgear, Inc Manufacturer Part Number PMB0351-10000S Manufacturer Website Address http://www.netgear.com Brand Name Netgear Service Name ProSUPPORT OnCall 24x7 Tech Support Product Type Service Service Information Service Main Type Technical Service Sub Type Electronic and Physical Service Description 24x7xNext Business Day Service Details 24x7 Technical Support, allowing you access to our Global Support Centers (GSC) 24 hours a day, 7 days a week and 365 days a year24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issuesExpress hardware replacement for arrival within next business day (NBD)This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issueEscalation management with Plan of Action (POA)Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releasesSoftware Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements Provided Support Phone SupportRemote DiagnosisE-mail NotificationReplacementEmail Support Service Availability 24 x 7 Phone Support24 x 7 Remote Diagnostic Service Response Time Next Business Day - Replacement Service Duration 5 Year Product Supported Netgear Category 1 Compatibility Netgear Category 1 Ratings and Reviews for the Netgear ProSupport OnCall - 5 Year Do you own this product? 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Yes | No Displaying - of questions | x Ask a question about this product Netgear ProSupport OnCall - 5 Year - 24 x 7 Next Business Day - Replacement - Electronic and Physical Service COLAMCO Part #: 2-10506737 MFG Part #: PMB0351-10000S Name Question This question will be posted on a public forum. Do not include HTML, references to other retailers, pricing, personal information, or any profane, inflammatory, or copyrighted comments Enter your email address if you wish to receive notification when your question has been answered: Close x Answer a question about this product Netgear ProSupport OnCall - 5 Year - 24 x 7 Next Business Day - Replacement - Electronic and Physical Service COLAMCO Part #: 2-10506737 MFG Part #: PMB0351-10000S Name Question Your Answer This question will be posted on a public forum. Do not include HTML, references to other retailers, pricing, personal information, or any profane, inflammatory, or copyrighted comments
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