Poly Premier Support - 3 Year - Service

Poly Premier Support - 3 Year - Service

Exchange - Parts - Electronic and Physical Service

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Poly Premier Support - 3 Year - Service

Poly Service 4870-40300-312

About the Poly Premier Support - 3 Year - Service

Improve system availability with continual software enhancements and outstanding responsiveness

Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.

With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.

Premier Support:

  • Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
  • Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
  • Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution
Technical Specifications of the Poly Premier Support - 3 Year - Service

General Information

Manufacturer HP Inc.
Manufacturer Part Number 4870-40300-312
Manufacturer Website Address http://www.hp.com
Brand Name Poly
Service Name Premier Support
Product Type Service

Service Information

Service Main Type Exchange
Service Sub Type Electronic and Physical
Service Characteristic Parts
Provided Support
  • Online Support Tools Access
  • Parts Replacement
  • Phone Support
  • Software Update
  • Diagnosis
  • Software Upgrade
Service Response Time Next Business Day - Parts
Service Duration 3 Year
Product Supported Polycom priced per SoundStation IP 7000

Compatibility

Polycom priced per SoundStation IP 7000
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