About the ioSafe Basic Support - 5 Year Upgrade - Warranty
5 Years of Coverage
Get even more peace of mind by extending your standard 2-year coverage to 5 years of no-hassle data recovery and hardware replacement. One simple upgrade and you're good to go!
No Matter What Happens, We've Got You Covered
Hardware failure happens. After years of wear and tear, your hard drive is bound to hit the end of its life span. Worse yet, it's not something you can predict - and that means risking losing all your data. We understand that your data's invaluable. You want to protect it - whatever it takes.
Expert-led Data Recovery
ioSafe's data recovery experts offer in-house, forensic recovery for 2 years with DRS. For any loss, no matter the reason. All you need to do is register your product , and you're good to go!
One-on-One Technician Guidance
If your hard drive fails or needs repairing, our ioSafe technicians walk you through the entire Data Recovery Service process, from start to finish. Your technician will troubleshoot and diagnose to figure out the core issues.
No-Questions-Asked Hardware Replacement
If your device is damaged beyond repair - whether it's fire, flood, or any kind of disaster - our technician will go through the complete Data Recovery Service process with you to get your data back.
Once your data's recovered, we'll transfer everything to a brand new ioSafe device. Then we'll send it directly back to you, pre-loaded with your data, and ready to go.
Free, No-Hassle Shipping
Whether your device needs a quick fix or a full-on replacement, shipping is on us. We offer free shipping anywhere in the U.S. For outside the U.S., you'll cover shipping to us, and we'll take care of return shipping.